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This document is an "AVISO DE PRIVACIDAD" (Privacy Notice) which describes how personal data is collected and used, as well as the options for limiting the use of such data and the procedure for exercising ARCO rights (Access, Rectification, Cancellation, and Opposition).

1) Responsible for the protection of your personal data

AUTOMAZIONE, located at Antiguo Camino al Milagro No. 117, Colonia El Milagro, C.P. 6634, Apodaca, N.L., Mexico, TEL 81 8321 3936, is responsible for the processing (use) of your personal data.

2) Our Data Protection Department

  • Department Head: Antiguo Camino al Milagro No. 117, Colonia El Milagro, C.P. 6634, Apodaca, N.L., Mexico, Tel 81 8321 3936.
  • Email: info@automazione.mx

3) For what purposes do we collect and use your personal data?

Your personal data will be used for the following purposes:

  • Providing requested professional advisory and consulting services.
  • Responding to your information, attention, and service requests.
  • Creating, studying, analyzing, updating, and preserving the service file.
  • Archiving records and files for future service tracking.
  • Financial management, billing, and collection.
  • Fulfilling obligations and commitments made with you.

Additionally, your personal data may be used for:

  • Promotion and marketing of products and services.
  • Offering new products and services tailored to your interests and needs.
  • Notifying you about new services or products related to those already contracted or acquired.
  • Bulletins and communications about our organization.

4) What personal data do we obtain and from where?

We may collect your personal data through various means:

  • When you visit our website or use our online services.
  • By phone.
  • When you provide them to us personally.
  • From other public sources permitted by law (telephone or work directories, websites, etc).

Personal data we collect:

  • Contact information (Name, Email, Address, Phone, Cell phone).
  • Identity documentation (Voter ID, Passport, Driver's License, or Professional ID).
  • Financial information and payment methods (Credit card, debit card, checks).
  • Tax information (RFC, Billing Address).

We require your express consent for the processing of your sensitive personal data, and we commit to treating them with the strictest security measures to guarantee confidentiality.

I consent and agree that my sensitive personal data be processed according to the terms and conditions of this privacy notice.

Name and signature of the holder

5) How to Access, Rectify, Cancel, or Oppose the use and processing of your personal data (ARCO Rights) or revoke your consent for the processing of your data?

You have the constitutional right to Access and know the personal data we possess, as well as the details of their treatment and use, and to Rectify and correct them if they are inaccurate or incomplete; Cancel and delete them when you consider they are not necessary for the purposes stated in this privacy notice, or when they are being used for unauthorized purposes or the contractual or service relationship has ended, or Oppose their processing for specific purposes.

The mechanisms for exercising your ARCO Rights, as well as the deadlines, information, and documentation required in your request, can be obtained by contacting us at the email: info@automazione.mx

How can you limit the use and disclosure of your personal data?

If you wish to stop receiving non-essential messages from us regarding the provided services, please send your request to our Data Protection Department, where we will inform you of the implemented mechanisms.

How to revoke consent for the processing of your personal data?

If you wish to revoke the consent granted for the use of your personal data, please send your request to our Data Protection Department, where we will inform you of the implemented mechanisms.

6) Transfer of personal data

Your personal data will not be transferred to third parties or companies. To fulfill the purposes stated in this Privacy Notice, they may only be Shared with individuals or companies acting as Data Processors.

7) Modifications to the privacy notice

We reserve the right to make modifications or updates to this Privacy Notice at any time, to address legislative changes, internal policies, or new requirements for the provision or offering of our services or products. These modifications will be communicated to you through the same channels used to collect your personal data.

Use of cookies, web beacons, and JavaScript

Cookies are small pieces of information sent automatically by our website and stored in your browser. This allows the website to retrieve that information to understand the user's previous activity and streamline procedures like maintaining the session or identifying visited sections.

Web beacons, along with JavaScripts for web metrics, allow us to store information about the usage patterns of our website. We inform you that we use these tools to obtain statistical information such as:

  • Browser type and operating system, visited web pages, referral source, IP address, time spent on our site, among other statistical data.

Cookies, JavaScript, and other tracking and tracing technologies can be disabled, but doing so may affect the website's performance or some of its functionalities.

8) Where can you file complaints and reports for the improper handling of your personal data?

If after exercising your ARCO Rights with AUTOMAZIONE through the established mechanisms in this Privacy Notice, you find the response unsatisfactory or incomplete; or if you believe your right to personal data protection has been violated by any action or conduct on our part; or if you have evidence of a violation of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you can file a complaint or report with the INAI (National Institute for Transparency, Access to Information and Personal Data Protection). For more information, visit: www.inai.org.mx

Last modified: April 1, 2024

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